Improving Computer Literacy Skills for New Job Opportunities

Charita Deaza, computer literacy student at Skyline Literacy

Charita Deaza was referred to Skyline Literacy through the Goodwill Senior Community Service Employment Program (SCSEP), a program to help unemployed individuals 55 and older find work. Nelly worked diligently to get her into a program called Computers: One Click at a Time. She completed the curriculum in about five weeks with an intern named Matt, who specialized in technology. She really like the one-on-one in-person tutoring that Skyline offered and was grateful for his patience and knowledge about computers.

            Charita shared, “I wanted to better myself with computer skills. I have been out of the workforce for a year, and I knew that I needed better computer skills for the job I applied for.” With this curriculum, she was able to learn basic and intermediate computer skills that would make her competitive in the workplace. She appreciated the material, as it carefully explained how to use the internet, email, and Microsoft office platforms, and she was grateful that she could keep the book for whenever she wanted to look back over the material. Skyline Literacy also provided her with a borrowed laptop, so that she could complete her studies and practice computer literacy skills.

            With her new computer skills, Charita not only has marketable skills for new job opportunities but can also help her grandchildren with their homework: “I am able to help him with the computer skills that I learned at Skyline.” She is excited to be able to connect with her grandchildren on a different level and help them when they need it. Charita highly recommends this computer literacy course to anyone who is looking to improve or refresh their computer skills. “Skyline Literacy went above and beyond in helping me with this computer course and I am so thankful,” Charita said.